IT ticketing system online course

سلة الشراء فارغة !

IT Ticketing system online course

الاشتراك مدي الحياة عضويه المنتدي مجانا شهاده اتمام الدورة اجتماع شهري مجانا ..

1,499.00EGP

Teacher: Montaser Samir
Released: February 18, 2020
Length: 1 hour, 40 minutes
Level: Intermediate
Certificate: Finish lessons
Tags: Life time access

Table of Contents

Description

Teacher

Reviews

Installation

Course overviewFree

Lab overviewFree

Lab setup and course requirement

The Service-desk Plus Installation

Allow port number for SDP

Configuration

Configure your organization details

Configure mail server settings

SMS Notifications

Configure users and technicians.

Self Service Portal

Import users from active directory

Add a solution

Add Tasks

Add an announcement

Helpdesk Customizer

ServiceDesk Plus is a game-changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime

Montaser Samir

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10+ years’ hands-on experience in planning, installing, configuring and optimizing IT infrastructures, data-center operations as well as Surveillance Systems. I believe I will be an added value to you.