النسخة العربية

Cancelation & refund policy



Free IT is committed to providing exceptional service in a timely manner 

Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellations have an impact on service quality while punishing customers who may show up earlier. For these reasons. Free IT has implemented a cancellation policy that will be strictly observed.


Your registration will be complete when we receive your full payment. Payments can be online or in person. We do not reserve training or support without payment.

An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration.


Cancellation requests may be submitted by phone, email, online or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at 00201200003072


The refund request must not exceed 3 days from the date of payment. If the refund request is accepted the full amount paid will be returned to your account in 14 working days.

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