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If you want to become an IT Help desk, you have to start from the basics, you need to master computers & everything related to that, how they work, how to install operating systems like Windows on machines, how they communicate, how to manage them, and of course troubleshooting all that.

IT help desk online course

IT help desk online course

These are part of the stuff that we will discuss here in our course, we will discuss printers, networks, and some other important stuff, where we will guarantee that the information & examples provided here will maximize your learning experience to the max., so in the next time you are in an interview for a help desk position, you will be more confident about your technical background as you will have a solid understanding from applying what you will learn here.

As more than 90% of the course contents are practical demonstration, and in order to maximize your learning experience outcomes, we highly encourage you to have a test PC in order to apply and practice everything we will see here.

Life time access 88 lessons 5 hours, 48 minutes Beginner
IT ticketing system online course

IT ticketing system online course

ServiceDesk Plus is a game-changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime

Life time access 15 lessons 1 hour, 40 minutes Intermediate

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